Want to buy tax-free within the EU? If you hold a valid VAT number and are ordering outside the Netherlands, contact us at info@quantumtattooink.com with your tax ID. We’ll double-check it and set up your tax-free status right away!

Shipping Policy

EU Shipping

We offer FREE SHIPPING within the mainland of the EU on all orders over €99,99.  Orders outside the EU or under €99,99 the below rates apply.

We currently offer shipping services from FedEx, UPS, PostNL, DPD and DHL . When you place an order in our website you will see the shipping rate, that's applicable for your country of shipping, in your shopping cart.

Our Shipping rates are as follows: 

Netherlands	€ 6,95
Belgium	€ 8,95
Germany	€ 9,25
France	€ 15,00
Rest of Europe	€ 25,00
Rest of the World	Please contact us at info@quantumtattooink.com

Shipment Processing Time

Orders we received Monday through Friday till 16:00h CET will be shipped the same day. The delivery takes between 1 to 4 business days to arrive.  Please note; we are dependent on the services of the carrier and cannot be held responsible for any delays beyond our fault.

US Shipping

All tattoo ink orders placed on www.quantumtattooink.com and shipped within the United States are fulfilled from Los Angeles, California. Orders placed Monday through Friday typically ship within 2 business days, subject to product availability. Standard shipping via USPS Priority Mail or FedEx generally takes 5–7 business days from the date of purchase.

International Shipping

Quantum Tattoo Ink ships worldwide from Los Angeles, California. Additional shipping charges may apply to orders outside the US and EU. International customers are responsible for any applicable customs duties, taxes, and import fees. Quantum Tattoo Ink is not responsible for shipments held or delayed by customs, and refunds will not be issued for orders held by customs authorities.

Distributor/ Wholesale Shipping

Shipping costs for wholesale orders are not included in wholesale or distributor order confirmations and will be billed separately.
Wholesale customers may choose to have shipping arranged by Quantum Tattoo Ink or provide their own carrier account number, freight account information, or Bill of Lading (BOL) to arrange shipping through their preferred carrier.
If Quantum Tattoo Ink arranges shipping, all applicable shipping and freight charges will be invoiced separately from the original order.
Wholesale customers outside the US and EU are responsible for any applicable customs duties, taxes, and import fees. Quantum Tattoo Ink is not responsible for shipments held or delayed by customs, and refunds will not be issued for orders held by customs authorities.

Order Cancellations

Orders are processed promptly after checkout and cannot be canceled once confirmed.

Track & Trace

Once your order is placed, you will receive an order confirmation via email. A separate shipping confirmation with tracking information will be emailed to you once your order has been shipped.

Important Notice

Quantum Tattoo Ink is not responsible for shipping delays caused by circumstances beyond our control, including severe weather, holidays, natural disasters, customs delays, epidemics, pandemics, and other unforeseen events.

Shipping carriers do not guarantee temperature-controlled transportation. Exposure to extreme heat or cold during transit may damage tattoo ink, particularly with ground shipping. If you live in an area experiencing extreme temperatures, we recommend contacting info@quantumtattooink.com to discuss alternate shipping methods to minimize the risk of damage. Additional charges may apply.

Return & Replacement Policy

No Returns or Exchanges

Tattoo inks, pigments, mixing solutions, and other products that may be used in professional tattoo procedures cannot be returned or restocked once they have left our facility. This policy applies even if the product is unopened or unused.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Products

If your order arrives damaged during shipping or you receive a product or color different from what you ordered, we will replace the affected item at no additional cost.

Please contact us promptly at info@quantumtattooink.com and provide:

• • • • • • Your order number
          • A description of the issue
          • The name of the affected product(s)
          • Clear photos of any damaged product, packaging, or incorrect item received

Once the issue has been verified, our customer service team will arrange for a replacement.

Time Frame

You have 14 days from the date of purchase to initiate a return.

Products Purchased from Other Retailers

This policy applies only to products purchased directly from Quantum Tattoo Ink LLC. If you purchased Quantum Tattoo Ink products through an authorized distributor or third-party retailer, please contact that seller directly regarding damaged or incorrect items.

Professional Use

Quantum Tattoo Ink products are intended for professional use by appropriately trained and licensed professionals, where licensing is required by applicable law. Purchasers are responsible for complying with all applicable local, state, and federal laws, regulations, licensing requirements, and professional standards regarding the purchase and use of our products.

Contact Us

If you received a damaged or incorrect product, please contact:

Quantum Tattoo Ink LLC Customer Service
Email: info@quantumtattooink.com
Phone/WhatsApp: +1 818-740-8179

Policy Updates

Quantum Tattoo Ink LLC reserves the right to update or modify this policy at any time. The most current version will be posted on our website.