Want to buy tax-free within the EU? If you hold a valid VAT number and are ordering outside the Netherlands, contact us at info@quantumtattooink.com with your tax ID. We’ll double-check it and set up your tax-free status right away!
Shipping Policy
We offer FREE SHIPPING within the mainland of the EU on all orders over € 99.99 outside EU the below rates apply.
We currently offer shipping services from FedEx, UPS, PostNL, DPD and DHL . When you place an order in our website you will see the shipping rate, that's applicable for your country of shipping, in your shopping cart.
Our Shipping rates are as follows:
| Netherlands | € 6,95 |
| Belgium | € 8,95 |
| Germany | € 9,25 |
| France | € 15,00 |
| Rest of Europe | € 25,00 |
| Rest of the World | Please contact us at info@quantumtattooink.com |
Shipment Processing Time
Orders we received Monday through Friday till 16:00h CET will be shipped the same day. The delivery takes between 1 to 4 business days to arrive. Please note; we are dependent on the services of the carrier and cannot be held responsible for any delays beyond our fault.
Track & Trace
After placing your order you will receive an order confirmation and a shipping confirmation from Quantum Tattoo Ink via email. When your order is accepted by the carrier you will also receive a confirmation from them with the tracking info via email.
Return & Replacement Policy
No Returns or Exchanges
Tattoo inks, pigments, mixing solutions, and other products that may be used in professional tattoo procedures cannot be returned or restocked once they have left our facility. This policy applies even if the product is unopened or unused.
Please review your order carefully before completing your purchase.
Damaged or Incorrect Products
If your order arrives damaged during shipping or you receive a product or color different from what you ordered, we will replace the affected item at no additional cost.
Please contact us promptly at info@quantumtattooink.com and provide:
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- Your order number
- A description of the issue
- The name of the affected product(s)
- Clear photos of any damaged product, packaging, or incorrect item received
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Once the issue has been verified, our customer service team will arrange for a replacement.
Time Frame
You have 14 days from the date of purchase to initiate a return.
Products Purchased from Other Retailers
This policy applies only to products purchased directly from Quantum Tattoo Ink LLC. If you purchased Quantum Tattoo Ink products through an authorized distributor or third-party retailer, please contact that seller directly regarding damaged or incorrect items.
Professional Use
Quantum Tattoo Ink products are intended for professional use by appropriately trained and licensed professionals, where licensing is required by applicable law. Purchasers are responsible for complying with all applicable local, state, and federal laws, regulations, licensing requirements, and professional standards regarding the purchase and use of our products.
Contact Us
If you received a damaged or incorrect product, please contact:
Quantum Tattoo Ink LLC Customer Service
Email: info@quantumtattooink.com
Phone/WhatsApp: +1 818-740-8179
Policy Updates
Quantum Tattoo Ink LLC reserves the right to update or modify this policy at any time. The most current version will be posted on our website.